Everything you need to know about our shipping policies and delivery
Standard shipping in 3-7 business days
Discreet and protective packaging
We ship to select international destinations
We ship to all 50 states within the United States. All orders are shipped from our facility in Indianapolis, Indiana.
Delivery Time: 3-7 business days
Cost: Free on orders over $75, otherwise $5.99
Perfect for most orders when you're not in a rush
Delivery Time: 2-3 business days
Cost: $12.99
Faster delivery for when you need your order quickly
Delivery Time: 1-2 business days
Cost: $24.99
Next-day delivery available for orders placed before 2 PM EST
We ship to select international destinations. Shipping times and costs vary by location.
Important: International orders may be subject to customs fees, import duties, and taxes. These charges are the responsibility of the customer and are not included in our shipping costs.
All orders are processed within 1-2 business days. We're open every day from 9:00 AM to 9:00 PM EST, and orders are processed 7 days a week during business hours.
🚚 Delivery Service: Local delivery is available during our business hours (9 AM - 9 PM EST). Check availability at checkout or contact us for same-day delivery options.
Once your order has shipped, you will receive an email notification with a tracking number. You can track your package using:
Due to federal and state legal restrictions, we cannot ship to certain locations:
Note: All shipments within the USA must comply with federal law requiring recipients to be 21 years of age or older. Age verification may be required at delivery.
If you're unsure whether we can ship to your location, please contact our customer service team at +1 (317) 555-0123 before placing your order.
We understand the importance of privacy. All orders are shipped in plain, unmarked packaging with no indication of the contents or our company name on the exterior.
If your package is lost, stolen, or arrives damaged:
Our Guarantee: We stand behind every order. If something goes wrong during shipping, we'll make it right - whether that means sending a replacement or providing a full refund.